Zerodha’s management, including CEO Nithin Kamath, CFO Nikhil Kamath and Chief Technology Officer Kailash Nadh, recently discussed the recent tech glitches that have been reported at the brokerage house.

What Happened: Nadh pointed out that the exchanges publish the data tracking the number of glitches every brokerage firm has had and pointed out that “if you look at technical metrics that are tracked Zerodha has uh the least number of issues.”

He added that due to Zerodha’s large active client base, even minor issues can seem significant. However, he confidently stated that the perceived frequency of these glitches is not reflective of reality.

See Also: Indian Retail Investors Unload Shares Worth ₹7,500 Crore Amidst Market Highs: Report

Nithin Kamath also talked about the perception problem, stating that this was mostly because of X, formerly known as Twitter. “This perception problem is mostly because of Twitter, right, and it’s annoying as hell”, the CEO added. He said that people pile on the social media platform and then media houses pick on what’s piled up.

In the past years, there have been around six reports of such glitches. In July, users complained that the orders placed on the app were not being executed. On June 21, Zerodha’s Kite — mobile, web, and API platforms — faced a brief outage. Another instance was on June 3 when the market opened at a record high.

Read Next: What Is Portfolio Overlap In Mutual Fund And How To Avoid It?