Traders Fed Up After Zerodha's String Of Technical Glitches Eats Into Profits

Traders were left high and dry by stockbroking platform Zerodha once again on Friday after the platform experienced technical glitches for the fifth time in the last year, leading many to say they were switching from the app.

What Happened: Zerodha’s Kite — mobile, web, and API platforms — faced a brief outage on Friday, causing serious issues for users trying to execute trades during that time. According to traders, the app displayed incorrect information about bans that prevented certain trades from being made during the session.

The company has acknowledged the issue in response to individual posts on social media platform X and said it was working to resolve the issue.

Kite has been plagued with technical issues in recent months, with the latest outage being the fifth since November. The app had faced an outage amid enormous volumes after exit polls predicted a massive majority for the Bharatiya Janata Party in the general elections on June 3.

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In April, the app's price feed was stuck. In December, users were unable to log in to the Kite web app and the broker suggested using the mobile app version. The brokerage had another glitch in November when users were not able to access their holdings.

Users took to social media to voice their dissatisfaction with the recurring glitches on the app, with some saying they would look for alternatives to the platform.

Other users asked the firm where the responsibility lay for the losses they incurred due to the technical issues on the app.

Other users on X took potshots at the company and its founders in humorous ways, still reflecting the inconvenience caused to users by the glitches.

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