Zerodha's Tech Falters Again: Users Voice Frustration

Users of the online brokerage Zerodha complained of encountering difficulties once again.

What Happened: Several users took to X (formerly Twitter) to share their experience with the online platform. The users said that the Zerodha price feed was stuck for several minutes in the early hours of trading on Tuesday.

Some even complained that their orders were not getting processed.

The discount broker has had several encounters with technical glitches in the last few months. Since November last year, the platform has experienced around four glitches. The instance has seen outrage from customers who have expressed concern regarding the losses they have had to incur due to the glitches. Last December, the company’s CEO Nithin Kamath had extended apologies to the customers for the glitches.

Replying to the users post on the social media platform, the company has confirmed that this issue has now been fixed. “We’re sorry for the inconvenience caused. This issue is now fixed. Please try again and check,” the platform said replying to several users.

The company lost its market leader position to Groww last year. As per latest data, Groww has further expanded its market share, while Zerodha’s market share has contracted over the last year.

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Posted In: Social MediaTechGeneralZerodha