DoNotPay's chatGPT has apparently negotiated with a Comcast Corporation CMCSA agent without any human assistance, it was reported in December 2022.

What Happened: Joshua Browder, the founder and CEO of DoNotPay, a legal services platform, shared a screen recording on Twitter and said that their chatGPT bot talked to a Comcast engineer on chat. 

Here it is! The first ever Comcast bill negotiated 100% with A.I and LLMs.

Our @DoNotPay ChatGPT bot talks to Comcast Chat to save one of our engineers $120 a year on their Internet bill.

Will be publicly available soon and work on online forms, chat and email. pic.twitter.com/eehdQ5OXrl

— Joshua Browder (@jbrowder1) December 12, 2022

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Browder added that the AI exaggerated internet outages, but it's a tactic some customers also adhere to. 

Nevertheless, Browder admitted that the chatGPT could be better, considering it said things like [insert email address]. It is also "a bit too polite" and replies to everything during the conversation.

DoNotPay's chatGPT will be publicly available soon and work on online forms, email and chat. 

Why It's Important: ChatGPT — an AI-powered chatbot — has attracted netizens' interest. A recent chatGPT released by OpenAI, a San Francisco-based AI company, has been receiving appreciation from the likes of Dogecoin co-creator Billy Markus, who called it an "incredibly ridiculously cool and potentially powerful" technology. 

This story was originally published on Dec. 13, 2022.

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