Amazon.com Inc. AMZN reported that its Amazon Web Services (AWS) went down on Tuesday morning, taking a huge chunk of the Internet with it.

What Happened: According to a report in The Hill, AWS’ health service dashboard first posted a message at 11:22 a.m. EST that it was "investigating increased error rates for the AWS Management Console." The outage appeared to be concentrated in the U.S.

“We are experiencing API and console issues in the US-EAST-1 Region,” AWS said in its online message. “We have identified root cause and we are actively working towards recovery.”

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What Happens Next: The company did not detail the cause of the problem, nor did it provide a timeline on when the problem will be resolved.

Users reported problems across Amazon’s platforms including Alexa and Prime Video. AWS, which dominates nearly one-third of the cloud computing market, also hosts outside websites including The Walt Disney Co.’s DIS Disney+ and Paypal Holdings’ PYPL Venmo.

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Photo: Tony Webster / AWS