In response to the rising number of online scams, Amazon India has taken a proactive step by alerting its customers through emails.
What Happened: Through an email -shared on Reddit by Prakash Anish- Amazon India highlighted the resourcefulness of cyber fraudsters, who are constantly innovating new scams and exploiting modern technologies to escape detection. The company noted the prevalence of delivery and order confirmation scams, wherein scammers aim to deceitfully extract payment or confidential information from unsuspecting victims.
The email read, “Amazon India will never dispatch items or correspondence about an order you did not place,” thereby asking users to cross-check their order history on the Amazon website or the Amazon Shopping app to verify any unexpected order communication.
To aid customers in identifying scams, the company shared several tips. These include trusting only Amazon-owned channels, staying aware of fake urgency, refraining from phone payments, scrutinizing links and email senders, and reporting any dubious communication to Amazon.
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The email concluded by revealing Amazon India’s collaboration with the Uttar Pradesh Police to combat fraud and ensure the safety of online shoppers. Victims of cybercrime were guided to lodge their complaint with the National Cyber Crime Reporting Portal.
The email comes in the wake of several people who have reported delivery scams. Where delivery personnel would arrive on their doorstep with orders that were not placed.
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