The Open Network for Digital Commerce (ONDC), under the central government’s purview, is set to broaden its offerings by venturing into skill-based services such as appliance repair and teaching assistance.
What Happened: Chief Business Officer Shireesh Joshi said in an interview with Moneycontrol that the network is now exploring the addition of skill-based services, with potential participants like Urban Company being considered. At present, ONDC’s platform facilitates the provision of food, groceries, and mobility services.
Joshi said various sectors have approached the network for categories currently not supported on the network, one of which is skill-based services, but it will require specific protocol development to enable it and then onboard network participants.
He noted that there will be a gestation period before these services become available on the network.
What’s Next? ONDC has also received requests for industrial products such as metal alloys and construction materials, which are under consideration. Joshi expressed confidence in ONDC’s growth, anticipating the inclusion of more cities and sellers on the platform.
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The network’s weekly average orders now surpass 1 lakh transactions per day, marking steady growth since July when it logged over 75,000 transactions per day. On a monthly basis, ONDC is recording more than 3 million transactions, up from 1 million in July-August.
ONDC has also entered the international market for business-to-business exports with Proxtera, a Singapore-based buying application.
Regarding the network’s future growth, Joshi emphasized that it relies on the resources of network participants and the speed at which they adopt the platform. He emphasized ONDC’s role as an enabler in facilitating this expansion.
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