WhatsApp, the messaging giant with over 500 million users in India, took a significant step by banning a whopping 72 lakh accounts in July, in a move that aligns with the new IT Rules 2021. Out of these, the company proactively banned 31.08 lakh accounts even before users flagged them.
What Happened? According to an IANS report, during the same month, WhatsApp faced a record 11,067 complaint reports. However, only 72 of these led to action. When WhatsApp says “Accounts Actioned”, it means they either banned an account based on the report or restored to a previously banned one.
Why it matters? WhatsApp’s recent report sheds light on their efforts to ensure user safety. It details both user complaints and the company’s preventive measures against platform abuse. Additionally, the company highlighted that they fully complied with all five orders they received from the Grievance Appellate Committee in July.
This committee, recently introduced by the Centre, aims to address the concerns of Indian social media users about content and other platform-related issues. It’s a part of India’s broader strategy to bolster digital laws and keep Big Tech in check. With the Ministry of Electronics and IT introducing amendments, the goal is clear: to ensure the internet remains open, safe, and accountable while safeguarding the rights of its users.
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