Jay Kotak, co-head of digibank Kotak811, recently shared his experience of navigating daily life in India without the need for a wallet, underlining how technology has changed everyday transactions and identity verification in India.

What Happened: In a couple of tweets on the platform X (formerly Twitter), Kotak highlighted how he managed all his payments via UPI, covering everything from street snacks and medicines to restaurant bills and even tips.

He pointed out the cost efficiency of UPI transactions, which come at virtually no cost, compared with the average 1% fee for card transactions. Furthermore, he emphasised the convenience of digital ID and documentation through DigiLocker, which he said he used for multiple airport entries.

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Why It Matters: The rise of UPI payments and digital ID verification tools signifies a shift towards a more digital and cashless society in India. Kotak’s observations shed light on the broader trend of technology democratising access and simplifying processes for the masses.

Kotak implied that with affordable smartphones available for under ₹10,000 and the availability of high-speed data at globally competitive rates, technology is levelling the playing field and ensuring that the benefits reach every stratum of society.

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